Terms & Conditions

We stand behind what we make. All YG UniLUX lighting products and their components are guaranteed to be free from defects in materials and workmanship for given contract years from the invoice date. Longer warranties can be arranged for larger projects. Just ask us before you place your order.

If a product has a manufacturing defect, we will repair or replace the affected part at our factory. To help us process your claim quickly, please send us your invoice number, the product model number, and a few photos of the issue. The warranty does not cover damage from misuse, accidents, incorrect installation, power surges, or repairs and changes made by anyone other than YG UniLUX. Freight to the factory is paid by the customer, and we will send the repaired or replacement part back to you at our cost. We are not able to cover lost profits, labor, or other indirect costs.

All shipments are FOB/EXW. Once your order is handed to the carrier in good condition, responsibility for the shipment passes to you. We recommend insuring your shipment.

Please check your shipment as soon as it arrives. If anything is damaged or missing, note it on the delivery paperwork, then contact us and the carrier right away so we can help you file a claim. Please send any claims for shortages, errors, or visible damage to us in writing within ten days of delivery. After that, the order is considered accepted.

Orders are confirmed with a 30% deposit, and the balance is due before shipment. Any carrier dispute or claim does not change the invoice amount due.

These terms are governed by the laws of the People’s Republic of China. If we can’t resolve a disagreement together, it will be settled by arbitration at CIETAC.